Corrections Policy

Introduction

At Coinminutes, we take accuracy seriously. We know that in the cryptocurrency industry, misinformation can lead to significant financial losses and poor decision-making. That's why we're committed to correcting errors promptly and transparently whenever they occur.

This Corrections Policy explains how we identify, verify, and correct errors in our content published on our website https://coinminutes.com/ (the "Website") and through our email newsletter (the "Newsletter"), collectively referred to as the "Service." It also outlines how readers can report potential errors and what they can expect when they do.

This policy works alongside our Fact-Checking Policy and Editorial Standards to ensure the information we provide is accurate, reliable, and trustworthy.

Our Commitment to Accuracy

We strive to get it right the first time, but when we don't, we fix it fast and make it clear what changed. Accuracy is more important to us than speed or pride. We believe that openly acknowledging and correcting mistakes builds trust with our readers and strengthens the quality of cryptocurrency journalism.

Our Core Principles:

• Speed: We correct significant errors as soon as we verify them, typically within hours.

• Transparency: We clearly mark corrections so readers know what changed and when.

• Thoroughness: When we find one error, we review the entire article for related mistakes.

• Accountability: We take responsibility for our errors without making excuses.

• Learning: We use corrections as opportunities to improve our processes and prevent similar mistakes.

Types of Corrections

We classify corrections into several categories based on their nature and significance:

Factual Errors

These are straightforward mistakes of fact:

• Incorrect dates, times, or numerical data

• Wrong names, titles, or company information

• Misstatements about events or actions

• Inaccurate cryptocurrency prices or market data

• Incorrect technical specifications or protocol details

• Wrong blockchain addresses or transaction information

• Misattributed quotes or statements

Technical Errors

These involve mistakes in technical content:

• Incorrect explanations of blockchain technology

• Wrong descriptions of consensus mechanisms

• Errors in code examples or smart contract information

• Mistakes in security or cryptographic concepts

• Incorrect protocol specifications

Analytical Errors

These involve mistakes in analysis or interpretation:

• Misinterpretation of data or statistics

• Incorrect conclusions drawn from accurate information

• Flawed logical reasoning in analysis

• Mistakes in comparing different cryptocurrencies or protocols

Attribution Errors

These involve incorrect sourcing or credit:

• Misattributed quotes or statements

• Incorrect source citations

• Wrong credit for images, data, or research

• Broken or incorrect links to sources

Editorial Errors

These are errors in presentation or context:

• Misleading headlines that don't match article content

• Important context missing that changes meaning

• Incorrect categorization or tagging

• Errors in images, charts, or graphics

How We Handle Corrections

When an error is identified—whether internally or by readers—we follow a systematic process to verify and correct it:

Step 1: Verification

We first verify that an error actually exists:

• Review the original source material

• Check multiple sources to confirm correct information

• Consult subject matter experts if needed

• Assess the significance and impact of the error

Step 2: Correction

Once verified, we make the correction:

• Update the incorrect information with accurate content

• Add a clear correction notice

• Update the article timestamp

• Document the change internally

Step 3: Notification

For significant errors, we may also:

• Post about the correction on our social media if the article was promoted there

• Send a correction to newsletter subscribers if the error appeared in a newsletter

• Contact individuals or organizations directly affected by the error

Step 4: Review

After correcting the error:

• Review the entire article for related errors

• Analyze how the error occurred

• Implement process improvements to prevent similar errors

• Document lessons learned

Correction Standards

We apply consistent standards to how we present corrections:

Correction Notice Format

All corrections include:

• The word "Correction" or "Clarification" at the start

• The date the correction was made

• Clear explanation of what was wrong

• The correct information

• Note that the article has been updated

Placement of Corrections

• Significant corrections: Appear at the top of the article in bold text

• Minor corrections: May appear at the bottom of the article or be made silently

• Multiple corrections: Each correction is listed separately with its own date

• Newsletter corrections: Appear in the next newsletter issue when appropriate

Visual Indicators

• Corrected articles show an updated timestamp

• Correction notices are clearly distinguished from article text

• Strikethrough text is not used (we don't show what was wrong, just what's correct)

Minor Corrections

Minor corrections are errors that don't affect the meaning or accuracy of the article in a significant way. These include:

• Spelling errors

• Grammar mistakes

• Punctuation errors

• Minor formatting issues

• Broken formatting or display issues

• Typos in non-essential text

How We Handle Minor Corrections:

• Fixed immediately upon discovery

• No correction notice added to the article

• Documented internally for quality control

• Used to inform training and style guide updates

Significant Corrections

Significant corrections are errors that could mislead readers or affect their understanding of the content. These require prominent correction notices.

Examples of Significant Errors:

• Wrong cryptocurrency prices or market data

• Incorrect dates for important events

• Misidentification of people or organizations

• Wrong technical specifications or protocol details

• Incorrect financial information or investment data

• Misattributed quotes or statements

• Errors in regulatory or legal information

• Mistakes in security or risk information

How We Handle Significant Corrections:

• Corrected as soon as verified (typically within hours)

• Prominent correction notice added at the article top

• Senior editorial review of the correction

• Full article review for related errors

• Social media correction if article was promoted

• Newsletter correction if error appeared there

• Internal analysis of how the error occurred

• Process improvements implemented

Updates vs. Corrections

Not all changes to articles are corrections. We distinguish between corrections and updates:

Corrections

Corrections fix errors that were present when the article was first published. The original information was wrong.

Updates

Updates add new information or reflect changes that happened after publication. The original information was correct at the time.

Updates are typically placed at the top of the article but may be incorporated into the text with a timestamp notation for breaking news or developing stories.

Clarifications

Clarifications address content that was technically accurate but unclear, potentially misleading, or missing important context.

When We Issue Clarifications:

• Original text was ambiguous or confusing

• Important context was missing

• Readers consistently misunderstood the content

• Additional explanation would prevent misinterpretation

• Headline didn't accurately reflect article content

Clarifications are handled with the same transparency as corrections, but they acknowledge that the original content was not technically incorrect—just potentially misleading or unclear.

Reporting Errors

We encourage readers to report potential errors. Every report is taken seriously and reviewed promptly.

How to Report an Error

Method 1: Contact Form

Use our Contact Us page and select "Report an Error" or "Correction Request" if those options are available.

Method 2: Email

If we provide a specific corrections email, use that. Otherwise, use the general contact information on our Contact page.

What to Include in Your Report:

To help us process your report efficiently, please include:

1. Article URL: The full web address of the article with the error

2. Specific Error: Exactly what you believe is incorrect

3. Correct Information: What you believe the correct information should be (if known)

4. Supporting Evidence: Links to sources or other evidence supporting your claim

5. Your Contact Information: Email address (optional but helpful for follow-up)

What Happens After You Report

1. Acknowledgment (within 24-48 hours): We'll confirm we received your report

2. Investigation (within 1-3 business days): We'll verify the information

3. Response: We'll inform you of our findings and any action taken

4. Correction (if verified): We'll correct the error and thank you for bringing it to our attention

Our Review Process

When we receive an error report or identify a potential error internally, we follow a structured review process:

Initial Assessment

• Is there actually an error, or is this a difference of opinion or interpretation?

• How significant is the error?

• Does it require immediate correction or can it wait for verification?

• What is the potential harm or confusion caused by the error?

Verification

• Check original source materials

• Consult multiple independent sources

• Review our fact-checking documentation

• Consult subject matter experts if needed

• Verify what the correct information should be

Decision

After verification, we decide on one of these actions:

1. Correct the Error

• The report is accurate and we'll make a correction

2. Clarify the Content

• The content was unclear and needs clarification, not correction

3. Update the Content

• New information is available that changes the situation

4. No Change Needed

• The original content is accurate and no change is needed

5. Additional Review

• More investigation is needed before deciding

Implementation

If a correction is warranted:

• Make the correction to the article

• Add appropriate correction notice

• Update timestamps

• Review article for related errors

• Respond to the person who reported the error

• Post social media correction if appropriate

• Document the error for internal review

Correction Timeline

We correct errors as quickly as possible while ensuring accuracy:

Immediate (Within 1 Hour)

• Factual errors in breaking news articles

• Errors that could cause immediate financial harm

• Errors in critical safety or security information

• Errors that seriously misrepresent individuals or organizations

Same Day (Within 8 Hours)

• Significant factual errors in recent articles

• Errors that materially affect article meaning

• Technical errors in educational content

• Attribution errors

Within 3 Business Days

• Errors in older articles

• Less significant factual errors

• Errors requiring extensive verification

• Corrections requiring expert consultation

These are guidelines. Actual timing depends on the complexity of the verification required and the resources available.

Transparency in Corrections

We believe readers have a right to know when content has been corrected and what changed.

What We Disclose

Our correction notices include:

• That a correction was made

• When the correction was made

• What was incorrect

• What the correct information is

• That the article has been updated

What We Don't Disclose

We typically don't include:

• Extended explanations of how the error occurred

• Names of individual staff members involved

• Internal processes or discussions

• Details that might harm confidential sources

Permanent Record

• Corrections remain visible in articles permanently

• We don't delete correction notices after time passes

• Original incorrect information is not shown (to avoid spreading misinformation)

• We maintain internal records of all corrections

What We Don't Correct

There are certain things we generally don't treat as corrections:

Matters of Opinion or Analysis

• Editorial opinions and commentary

• Analytical judgments and predictions

• Subjective assessments

• Future projections

We might add clarifications or updates to opinion content, but differing viewpoints aren't "errors."

Third-Party Content

• Quoted statements from sources (even if the statement is factually wrong)

• Third-party analysis we're reporting on

• Advertisements or sponsored content (handled separately)

We may add context or note that claims are disputed, but we don't "correct" what others said.

Reputation Management Requests

• Requests to remove accurate but unfavorable information

• Demands to change characterizations that are factually supported

• Pressure to alter editorial opinions or analysis

We don't remove or change accurate information because someone doesn't like it.

Outdated Information That Was Accurate When Published

If information was correct at publication time but circumstances have changed, we may add an update but not a correction.

Formatting Preferences

• Different ways of presenting the same information

• Style choices within our guidelines

• Design or layout decisions

Appeals Process

If you reported an error and disagree with our decision, you can request a review:

How to Appeal

1. Reply to our response explaining why you disagree

2. Provide additional evidence or sources

3. Explain what specific aspects of our decision you're challenging

What Happens Next

• A senior editor will review the appeal

• We'll re-examine the evidence and sources

• We'll provide a final determination

• Our decision after review is final

Timeline

• We aim to respond to appeals within 5 business days

• Complex appeals may take longer

• We'll acknowledge your appeal within 48 hours